Complaints & Resolution Procedure
Should you wish to pursue a complaint against a key individual or representative of Expressfin Solutions, you should address the complaint in writing to us at denzil@expressfin.co.za.
Should you wish to pursue a complaint against a key individual or representative of Expressfin Solutions, you should address the complaint in writing to us at denzil@expressfin.co.za.
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 012 762 5000 / 0800 663 247. The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.
Expressfin Solutions is an authorized financial services provider (FSP number 52780) in terms of Section 8 of the FAIS Act.
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